As required under clause 4(1)b of the Right to Information Act, the following manuals in respect of Tourism Department, Government of Mizoram is hereby made for general guidance of the public.
1. The particulars of its organization, functions and duties :
The Department of Tourism was bifurcated from the Department of Information and Public Relations in the year 1987. Its administrative head is the Secretary Tourism, Govt. of Mizoram. The Department has a Directorate but has no district office in the State. The Directorate Office is located at New Secretariat Complex, Aizawl.The Directorate, headed by a Director, is the implementing agency of the Department of Tourism. Its main function has been development of tourism and its allied activities and building basic infrastructures for tourists. From its inception, it has been concentrating in building tourist infrastructure for accommodation as well as recreation facilities. It has developed a number of Tourist Lodges, Highway Restaurants and Picnic spots all over the State through financial assistance from the Ministry of Tourism, Government of India. In addition to this, the department has been running various Tourist Lodges and Highway restaurants in the State, meeting the demands of the Government as well as the general public and the tourists visiting the State. The Department has now 49 Tourist Facilities (Tourist Lodges/Highway Restaurants/ Wayside amenities etc), under its management at present.
List of Tourist Facilities :
|Sl. No.||List of Tourist Facilities|
|1||Berawtlang Tourist Complex|
|2||Bualpui NG Tourist Lodge|
|3||Chakheitla Tourist Lodge|
|4||Chaltlang Tourist Lodge|
|5||Champhai Tourist Lodge|
|6||Changsil Tourist Lodge|
|7||Chawngte Tourist Lodge|
|8||Chhiahtlang Highway Restaurant|
|9||Darlawn Tourist Lodge|
|10||Darzo Tourist Lodge|
|11||E. Lungdar Tourist Lodge|
|12||Farkawn Tourist Lodge|
|13||Hmuifang Tourist Lodge|
|14||Hnahlan Tourist Lodge|
|15||Hnahthial Highway Restaurant|
|16||Hrangchalkawn Tourist Lodge|
|17||Kanhmun Tourist Lodge|
|18||Kawlkulh Tourist Lodge|
|19||Kolasib Tourist Lodge|
|20||Lawngtlai Tourist Lodge|
|21||Lengpui Tourist Resort|
|22||Lunglei Tourist Lodge|
|23||Mamit Tourist Lodge|
|24||N. Maubawk Tourist Lodge|
|25||N. Vanlaiphai Tourist Lodge|
|26||New Laty Tourist Lodge|
|27||Ngopa Tourist Lodge|
|28||Niawhtlang Tourist Lodge|
|29||Pangzawl Tourist Lodge|
|30||Phura Tourist Lodge|
|31||Reiek Tourist Resort|
|32||S. Vanlaiphai Tourist Lodge|
|33||Saichho Tourist Lodge|
|34||Siaha Tourist Lodge|
|35||Saipum Tourist Lodge|
|36||Saitual Tourist Lodge|
|37||Sangau Tourist Lodge|
|38||Serchhip Tourist Lodge|
|39||Serkawr Tourist Lodge|
|40||Serlui Tourist Lodge|
|41||Tamdil Picnic Spot|
|42||Tawipui 'S' Highway Restaurant|
|43||Thenzawl Tourist Lodge|
|44||Tlabung Tourist Lodge|
|45||Tlangnuam Viewing Gallery|
|46||Vawmbuk Tourist Lodge|
|47||W. Phaileng Tourist Lodge|
|48||Zawngling Tourist Lodge|
|49||Zokhawthar Tourist Lodge|
The existing post strength of the Directorate of Tourism at present is 109 out of which 92 numbers of posts are filled. There are at present 148 numbers of Muster Roll employees under the Directorate of Tourism. Since, management of tourist facilities created is one of the core functions of the Department, these employees are posted at various tourist facilities all over Mizoram. The functions and duties of the Tourism Department is to develop and promote Tourism in the state by creating various kinds of tourist infrastructures to provide basic amenities to the tourists visiting the State. It also endeavors to create public awareness to turn the very asset Tourism into revenue earning instrument for the general public and the government exchequer.
Main functions of the Tourism Department are as follows :
1) To create tourist infrastructures to provide basic accommodation facilities to tourists visiting the State.
2)To develop and create facilities to promote eco tourism, rural tourism and adventure tourism.
3)To sponsor training of educated youths to enhance skills in hospitality and tourism sector.
4)Organizing workshops and seminars to create public awareness on Tourism promotion.
5)To explore potentials of Tourism in the State.
6) Publication of tourist information folders, booklets, tourist guide map to provide basic information on Mizoram.
7)To promote festival tourism.
8) Operation management of completed tourist facilities.
10)Generating revenue to the state exchequer.
12)Assisting and guiding tourists whenever required during their visit to Mizoram.
2. Powers and Duties of its Officers and Employees :
He is the administrative head of the Department. Overall administrative and executive guidance are obtained from him. He is assisted by Special Secretary and Under Secretary and other administrative and Ministerial staff in the discharge of his functions.
He is the Head of the Directorate of Tourism. Implementation of policies and programmes are carried out under his guidance and direction. He is assisted by Joint Director, Deputy Directors, Tourist Officers, other field and administrative staff.
He looks after all establishment matters. He is assisted by Assistants, UDC's and LDC's.
One of the core functions of the Department is management of tourist facilities. Hence, Asst. Tourist Officers, Receptionists and Asst. Receptionists are posted at various tourist facilities to undertake this function.
3. The procedure followed in the decision making process, including channels of supervision and accountability :
All the policy matters and significant decisions are usually taken at Ministry/Cabinet level. Execution and implementation of the same are being done by concerned Department at various levels.
4. The norms set by it for the discharge of its functions :
Over all administrative and executive powers rested with the Director of the Department. However, a series of subordinate officers assist the Director as per the distribution of works, as already stated at para 2, above. All necessary decisions at various levels under the Department are being made with due approval of the Director.
5. The rules, regulations, instructions, manuals and records, held by it or under its control or used by its employees for discharging its functions :
The Department uses the following rules adopted by the Government of Mizoram :
1.General Financial Rules.
2. Central Treasury Rules Vol.I.
3. Medical Attendance Rules.
4. GPF Rules.
5. DFP Rules, 1978.
6. HBA Rules.
7. Pension Compilation CCS(Pension) Rules, 1972.
8. CCS (Conduct) Rules, 1964.
9. General instructions and orders received from the Government from time to time and also issued by the Department for records, guidance and compliance.
10.CCS (CCA) 1965, and as amended from time to time.
11. CCS (Leave) Rules 1972 and as amended from time to time.
12.Fundamental Rules & Supplementary Rules
13.Manual of Office procedures.
14.The Mizoram recognition of Tour Operator Rules 2011.
(1st Amendment 2016)
15.Instructions, Circulars, Notifications, Orders, O.M's etc. issued by the Ministry of Tourism, Government of India and State Government from time to time.
6. A statement of the categories of documents that are held by it or under its control:
1)Orders relating to appointment / promotion.
2)Orders relating to grant of leave, transfer and posting.
3)All ACRs of staffs under Tourism Department.
4) Disciplinary orders.
7)Sanctioning orders relating to leave encashment of the staffs.
7. The particulars of any arrangement that exists for consultation with, or representation by the members of the public in relation to the formulation of its policy or implementation thereof :
No such arrangement for consultation with or representation by the members of the public in formulation of its policy or implementation is made. However, the Department is open to make arrangement for such forum as and when required.
8. A statement of the Boards, Councils, Committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings or those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public :
(a) Mizoram Tourism Development Board (MTDB)
MTDB was created on 8th June 2010 by the Govt. of Mizoram for promotion and development of Tourism in Mizoram. The chief function of the Board is to identify and recommend strategies for development of tourism industry in Mizoram. The members of the MTDB are:
(i) Chief Minister, Govt. of Mizoram: Chairman
(ii) Minister of Tourism, Govt. of Mizoram: Vice Chairman
(iii) Secretary, Tourism Department: Member
(iv) Director, Tourism Department: Member Secretary
(v) 3 non-official membermust be persons who have wide experience in the field of tourism
(b) Mizoram Tourism Development Authority (MTDA)
MTDA is a society formed in the year 2008 by a memorandum of association and registered under the Mizoram Societies Registration Act 2005. Its memorandum of association also defines its membership, aims and objectives. The MTDA consists of the following members:
(i) Chairman: Minister of Tourism, Govt. of Mizoram
(ii) Sr. Vice Chairman: Parliamentary Secretary, Tourism Department.
(iii) Vice Chairman: Secretary, Tourism Dept., Govt. of Mizoram
(iv) Secretary: Director, Tourism Dept., govt. of Mizoram
(v) Fin. Secretary: Jt. Director, Tourism Dept., Govt. of Mizoram
(vi) Treasurer: DDO, Tourism Dept., Govt. of Mizoram.
(vii) 2 Members: Hotel & Restaurant Association of Mizoram
(viii) 2 Members: Travel Agents/ Tour Operators
The main aim and objective of the society is to assist the efforts of the Central Government and the State Government in respect of development of tourism in the State.
Meetings of the Board, Council, Committee etc. is not opened to the public but minutes of such meetings are accessible to the public.
9. A Directory of its Officers and Employees:
List of officers and staff with Telephone nos./ contact numbers are as follows :
LIST OF OFFICER & STAFF AT THE DIRECTORATE :
|1||Biakthanmawia Pautu||Director||2334475 (O) |
|2||Saitluanga||Joint Director||2335677 (O) |
|3||Lalhmansanga||Deputy Director||2333473(O) |
|4||Lalthakimi Pachuau||Deputy Director ||9436157014 (M)|
|5||T. Lalduhawma ||Superintendent ||2334474 (O) |
|6||R. Lalrinchhani||Tourist Officer||2333476 (O) |
|7||Rachel Lalrinhlui||Tourist Officer||9612167899 (M)|
|8||JH Zohmangaihzuala ||Assistant||8974168201 (M) |
|9||Lalhranglawma||Assistant||9862845140 (M) |
|10||R. Lalbiakmawia||Assistant||9862387363 (M)|
|11||Saidingliana Sailo||Inspector of Statistics||9862419677 (M)|
|12||F. Denghmingthangi ||Stenographer ||9436153068 (M) |
|13||Lalremtluangi ||U.D.C||9612106488(M) |
|14||LalthankimiPachuau ||U.D.C||9612169046 (M) |
|15||C. Dothanglura ||U.D.C ||8014472662 (M) |
|16 ||Zaihmingthanga ||U.D.C ||9862032073 (M) |
|17||Ruby Lalhriatpuii||Stenographer||8974054641 (M)|
|18||C. Lalremtluangi||Receptionist||7085847707 (M)|
|19||Joshua Lalrintluanga||Receptionist||8974188924 (M)|
|20 ||Angel Zaimawii||Receptionist||9615522914 (M)|
|21||P.C Lalnunthangi||Asst. Receptionist||9862725880 (M)|
|23||R. Lalawmpuii||L.D.C||9436360687 (M)|
|25||Laldinthanga||Gestetner Operator||9612964677 (M)|
|29||P.C Lalhmangaihzuala||Electrician||8014536585 (M)|
|30 ||C. Thanzuala||Group D||9436353580 (M)|
|31||Lalchhuanliana||Group D||9862314079 (M)|
|32||Vanlalsanga||Group D||9862373882 (M)|
|34||SaihnuniSailo||Group D||9862371493 (M)|
|36||Mohit Kumar||Group D||9856722608 (M)|
|37||Lalthlanchhuahi||Group D||8794023082 (M)|
LIST OF FIELD STAFF :
| Sl. |
|Name ||Designation||Place of Posting||Contact No|
|1||C. Lalchuangkimi ||Asst. Tourist Officer||Tourist Lodge Lunglei||9612866126|
|2||R. Lalhlimpuia||Asst. Tourist Officer||Tourist Lodge Champhai||7085207947|
|3||Zomuanpuii||Asst. Tourist Officer||Tourist Lodge Mamit||7085698168|
|4||C. Rolianthangi||Asst. Tourist Officer||Tourist Lodge Chaltlang||8731966056|
|5||Lalbiakfeli||Asst. Tourist Officer||Tourist Lodge Kolasib||9612660112|
|6||B. Vanlalngaihsaki||Receptionist||Tourist Lodge Lawngtlai||9862732626|
|7||C. Lalrinpuii||Receptionist||Tourist Lodge Serchhip||9862733398|
|8 ||C. Lalhlimpuii||Receptionist||Tourist Lodge Chaltlang||9856892131|
|9||Jenny Ngurthankhumi||Receptionist||Tourist Lodge Mamit||8259082242|
|10||Juliet Lalthanpuii Dazy||Asst. Receptionist||Tourist Lodge Lunglei||8415842900|
|11||Jenifer LiziChozah||Asst. Receptionist||Tourist Lodge Saiha||9612245136|
|12||P.C Liannguri||Asst. Receptionist||Tourist Lodge Hnahlan||8732653948|
|13||Agnes Lalchhingpuii||Receptionist||Tourist Complex, Berawtlang||9862719019|
|14||Ropianga||Asst. Receptionist||Tourist Complex, Berawtlang||9862202975|
|15||Lalchhuanawmi||Asst. Receptionist||Tourist Resort Hmuifang ||9436379544|
|16||H. Lalmuankimi||Asst. Receptionist||Tourist Lodge Thenzawl||9612065527|
|17||Janet Lalnunmawii||Asst. Receptionist||Tourist Lodge Chaltlang||8730831880|
|18||Lalrinawma||Asst. Receptionist||Tourist Lodge Champhai||9862857305|
|19||C. Lalhruaizeli||Asst. Receptionist||Tourist Complex Berawtlang||9612376350|
|20||M.C Lalmalsawmi||Asst. Receptionist||Tourist Lodge Chaltlang ||9862804139|
|21||F. Mathlungi||Asst. Receptionist||Tourist Lodge Siaha ||9089092229|
|22||Mary Lalnunziri||Asst. Receptionist||Tourist Lodge Kolasib||9436192771|
|23||Lalliankhama||Asst. Receptionist||Tourist Resort Hmuifang||9862378357|
|24||Lianhnuna||Room Attendant||Tourist Lodge Kolasib||8730099473|
|25||J. Ruala||Room Attendant||Tourist Lodge Zawngling|| 8974844949|
|26||Lalthanthiangi||Room Attendant||Tourist Lodge Champhai||8974424215|
|27||Lalniliani||Room Attendant||Tourist Lodge Lunglei||9436371952|
|28||C. Lalruatkimi||Room Attendant||Tourist Lodge Champhai||9856459450|
|29||Raju Bishowkarma||Room Attendant||Tourist Lodge Chaltlang||9436192508|
|30||Lalrammawia||Room Attendant||Tourist Lodge Thenzawl||8974740164|
|31||Vanlalrema||Room Attendant||Tourist Lodge Lunglei||8794134015|
|32||Zodinliani||Room Attendant||Tourist Lodge West Phaileng||8014948700|
|33||H.C Lawmkimi||Room Attendant||Tourist Lodge Siaha||8425852397|
|34||Haubuanga||Chowkider||Tourist Complex Berawtlang||9436381135|
|35||C.Lalkhara||Chowkider||Tourist Lodge Sangau||8974211655|
|36||Kapthianga||Chowkider||Tourist Lodge Champhai||9612173594|
|37||Vanlalruala||Chowkider||Tourist Complex Berawtlang||9774401328|
|38||Zoduhi||Chowkider||Tourist Lodge Chaltlang||8974175155|
|39||S. Bialy||Chowkider||Tourist Lodge Siaha||9612251322|
|40||P.C Thangzuala||Chowkider||Tourist Resort Reiek ||8974668633|
|41||ML Chunga||Chowkider||Tourist Lodge N.Maubawk||9863436320|
|42||Zarzokima||Chowkider||Tourist Lodge Serchhip||8794013029|
|43||K. Zirliansanga||Chowkider/ Mali||Tourist Resort Zokhawthar ||9862631042|
|44||Sachin Sangma||Chowkider/ Mali||Tourist Lodge Chaltlang||9856730482|
|45||Lalnghakmawia||Chowkider/ Mali||Tourist Lodge N.Vanlaiphai||9856512294|
|46||Lalngurliana||Cook||Tourist Complex Berawtlang||9862755411|
|47||S.B. Chhetri||Cook||Tourist Lodge Serchhip ||8974168638|
|48||N.B. Thapa||Cook||Tourist Lodge Champhai||9862149692|
|49||Lalrinawmi||Cook||Tourist Lodge Chaltlang||9612528812|
|50||Hrangthanzuala||Cook||Tourist Lodge Thenzawl||9862369190|
|51||Lalsangzuali||Cook||Tourist Lodge Lengpui||9612671317|
|52||Lalrinawma||Cook||Tourist Lodge Lunglei||9436762583|
|53||Lalhmuakliana||Mali||Tourist Lodge Hnahlan|| 8014736818|
|54||Lalrinchhani||Mali||Tourist Lodge Kolasib||7308533787|
|55||Vanlalruati||Peon||Tourist Complex Berawtlang||9862669974|
10. The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes :
11. Particulars of recipients of concessions, permits or authorizations granted by it.
There are 2 (two) Tour recognized Tour Operators recognized by the Department under The Mizoram recognition of Tour Operator Rules 2011 (1st Amendment - 2016) availing 20% discount on Room Rent only in all Tourist facilities under the Management of the Department of Tourism, Government of Mizoram. The Tour Operators are :
i. Ever Green Tours & Travels
Address : Khatla, Aizawl, Mizoram
Mizoram (NE. India)
Phone : +919612080159, +918732077609, +919612790468
Email : email@example.com
ii. Omega Travels
Address : Temple Square, Tuikual South, Aizawl, Mizoram
Mizoram (NE. India)
Mobile No.: +919612951288
Email : firstname.lastname@example.org
iii. Zoram Tours
Address : Mission Veng, Sikulpuikawn, AIzawl, Mizoram
Mobile No. : +919862340123
iv. CMS Holidays
Address : Sikulpuikawn, Republic Road, Aizawl, Mizoram
Mobile No. : +918414893498/ +919436353101
12. Details in respect of the information, available to or held by it, reduced in an electronic form.
Steps will be taken regarding all office papers and recordsbeing processed for computerization. Information can be obtained from the office of Department of
Tourism, New Secretariat Complex, Khatla, Aizawl, Mizoram - 796001.
13. The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use.
Since the Department is a young Department, it has no library, except books of Department concerned. These Bookscan be utilized by the officials only during office working hours i.e from 9.00 A.M to 5.00 P.M, on all office working days. The department has made available some information reading materials like, Booklets, Leaflets, Tourist Information, etc. which are of distribution gratis.
14. The names, designations and other particulars of the Public Information Officers :
Directorate of Tourism, New Capital Complex
Government of Mizoram
Phone No.: 2335677(O)
Mobile : 9436141996 (M)
Directorate of Tourism, New Capital Complex
Government of Mizoram.
Directorate of Tourism, New Capital Complex
Government of Mizoram
15. Such other information as may be prescribed.