Right to Information


MANUAL- 2017

As required under clause 4(1)b of the Right to Information Act, the following manuals in respect of Tourism Department, Government of Mizoram is hereby made for general guidance of the public.

1. The particulars of its organization, functions and duties :

The Department of Tourism was bifurcated from the Department of Information and Public Relations in the year 1987. Its administrative head is the Secretary Tourism, Govt. of Mizoram. The Department has a Directorate but has no district office in the State. The Directorate Office is located at New Secretariat Complex, Aizawl.The Directorate, headed by a Director, is the implementing agency of the Department of Tourism. Its main function has been development of tourism and its allied activities and building basic infrastructures for tourists. From its inception, it has been concentrating in building tourist infrastructure for accommodation as well as recreation facilities. It has developed a number of Tourist Lodges, Highway Restaurants and Picnic spots all over the State through financial assistance from the Ministry of Tourism, Government of India. In addition to this, the department has been running various Tourist Lodges and Highway restaurants in the State, meeting the demands of the Government as well as the general public and the tourists visiting the State. The Department has now 49 Tourist Facilities (Tourist Lodges/Highway Restaurants/ Wayside amenities etc), under its management at present.

List of Tourist Facilities :

Sl. No.             List of Tourist Facilities
1 Berawtlang  Tourist Complex
2 Bualpui NG  Tourist Lodge
3 Chakheitla  Tourist Lodge
4 Chaltlang  Tourist Lodge
5 Champhai  Tourist Lodge
6 Changsil  Tourist Lodge
7 Chawngte  Tourist Lodge
8 Chhiahtlang  Highway Restaurant
9 Darlawn  Tourist Lodge
10 Darzo  Tourist Lodge
11 E. Lungdar  Tourist Lodge
12 Farkawn  Tourist Lodge
13 Hmuifang  Tourist Lodge
14 Hnahlan  Tourist Lodge
15 Hnahthial  Highway Restaurant
16 Hrangchalkawn  Tourist Lodge
17 Kanhmun  Tourist Lodge
18 Kawlkulh  Tourist Lodge
19 Kolasib  Tourist Lodge
20 Lawngtlai  Tourist Lodge
21 Lengpui  Tourist Resort
22 Lunglei  Tourist Lodge
23 Mamit  Tourist Lodge
24 N. Maubawk  Tourist Lodge
25 N. Vanlaiphai  Tourist Lodge
26 New Laty  Tourist Lodge
27 Ngopa  Tourist Lodge
28 Niawhtlang  Tourist Lodge
29 Pangzawl  Tourist Lodge
30 Phura  Tourist Lodge
31 Reiek  Tourist Resort
32 S. Vanlaiphai  Tourist Lodge
33 Saichho  Tourist Lodge
34 Siaha  Tourist Lodge
35 Saipum  Tourist Lodge
36 Saitual  Tourist Lodge
37 Sangau  Tourist Lodge
38 Serchhip  Tourist Lodge
39 Serkawr  Tourist Lodge
40 Serlui  Tourist Lodge
41 Tamdil  Picnic Spot
42 Tawipui 'S'  Highway Restaurant
43 Thenzawl  Tourist Lodge
44 Tlabung  Tourist Lodge
45 Tlangnuam  Viewing Gallery
46 Vawmbuk  Tourist Lodge
47 W. Phaileng  Tourist Lodge
48 Zawngling  Tourist Lodge
49 Zokhawthar  Tourist Lodge

The existing post strength of the Directorate of Tourism at present is 109 out of which 92 numbers of posts are filled. There are at present 148 numbers of Muster Roll employees under the Directorate of Tourism. Since, management of tourist facilities created is one of the core functions of the Department, these employees are posted at various tourist facilities all over Mizoram. The functions and duties of the Tourism Department is to develop and promote Tourism in the state by creating various kinds of tourist infrastructures to provide basic amenities to the tourists visiting the State. It also endeavors to create public awareness to turn the very asset Tourism into revenue earning instrument for the general public and the government exchequer.

Main functions of the Tourism Department are as follows :

1) To create tourist infrastructures to provide basic accommodation facilities to tourists visiting the State.

2)To develop and create facilities to promote eco tourism, rural tourism and adventure tourism.

3)To sponsor training of educated youths to enhance skills in hospitality and tourism sector.

4)Organizing workshops and seminars to create public awareness on Tourism promotion.

5)To explore potentials of Tourism in the State.

6) Publication of tourist information folders, booklets, tourist guide map to provide basic information on Mizoram.

7)To promote festival tourism.

8) Operation management of completed tourist facilities.

9)Tourism marketing.

10)Generating revenue to the state exchequer.

12)Assisting and guiding tourists whenever required during their visit to Mizoram.

2. Powers and Duties of its Officers and Employees :

  • Secretary, Tourism :

He is the administrative head of the Department. Overall administrative and executive guidance are obtained from him. He is assisted by Special Secretary and Under Secretary and other administrative and Ministerial staff in the discharge of his functions.

  • Director, Tourism :

He is the Head of the Directorate of Tourism. Implementation of policies and programmes are carried out under his guidance and direction. He is assisted by Joint Director, Deputy Directors, Tourist Officers, other field and administrative staff.

  • Superintendent :

He looks after all establishment matters. He is assisted by Assistants, UDC's and LDC's.

  • Persons i/c of various tourist facilities :

One of the core functions of the Department is management of tourist facilities. Hence, Asst. Tourist Officers, Receptionists and Asst. Receptionists are posted at various tourist facilities to undertake this function.

3. The procedure followed in the decision making process, including channels of supervision and accountability :

All the policy matters and significant decisions are usually taken at Ministry/Cabinet level. Execution and implementation of the same are being done by concerned Department at various levels.

4. The norms set by it for the discharge of its functions :

Over all administrative and executive powers rested with the Director of the Department. However, a series of subordinate officers assist the Director as per the distribution of works, as already stated at para 2, above. All necessary decisions at various levels under the Department are being made with due approval of the Director.

5. The rules, regulations, instructions, manuals and records, held by it or under its control or used by its employees for discharging its functions :

The Department uses the following rules adopted by the Government of Mizoram :

1.General Financial Rules.

2. Central Treasury Rules Vol.I.

3. Medical Attendance Rules.

4. GPF Rules.

5. DFP Rules, 1978.

6. HBA Rules.

7. Pension Compilation CCS(Pension) Rules, 1972.

8. CCS (Conduct) Rules, 1964.

9. General instructions and orders received from the Government from time to time and also issued by the Department for records, guidance and compliance.

10.CCS (CCA) 1965, and as amended from time to time.

11. CCS (Leave) Rules 1972 and as amended from time to time.

12.Fundamental Rules & Supplementary Rules

13.Manual of Office procedures.

14.The Mizoram recognition of Tour Operator Rules 2011.

(1st Amendment 2016)

15.Instructions, Circulars, Notifications, Orders, O.M's etc. issued by the Ministry of Tourism, Government of India and State Government from time to time.

6. A statement of the categories of documents that are held by it or under its control:

1)Orders relating to appointment / promotion.

2)Orders relating to grant of leave, transfer and posting.

3)All ACRs of staffs under Tourism Department.

4) Disciplinary orders.

5)Legal Documents.

6)Court cases.

7)Sanctioning orders relating to leave encashment of the staffs.

7. The particulars of any arrangement that exists for consultation with, or representation by the members of the public in relation to the formulation of its policy or implementation thereof :

No such arrangement for consultation with or representation by the members of the public in formulation of its policy or implementation is made. However, the Department is open to make arrangement for such forum as and when required.

8. A statement of the Boards, Councils, Committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings or those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public :

(a) Mizoram Tourism Development Board (MTDB)

MTDB was created on 8th June 2010 by the Govt. of Mizoram for promotion and development of Tourism in Mizoram. The chief function of the Board is to identify and recommend strategies for development of tourism industry in Mizoram. The members of the MTDB are:

(i) Chief Minister, Govt. of Mizoram: Chairman

(ii) Minister of Tourism, Govt. of Mizoram: Vice Chairman

(iii) Secretary, Tourism Department: Member

(iv) Director, Tourism Department: Member Secretary

(v) 3 non-official membermust be persons who have wide experience in the field of tourism

(b) Mizoram Tourism Development Authority (MTDA)

MTDA is a society formed in the year 2008 by a memorandum of association and registered under the Mizoram Societies Registration Act 2005. Its memorandum of association also defines its membership, aims and objectives. The MTDA consists of the following members:

(i) Chairman: Minister of Tourism, Govt. of Mizoram

(ii) Sr. Vice Chairman: Parliamentary Secretary, Tourism Department.

(iii) Vice Chairman: Secretary, Tourism Dept., Govt. of Mizoram

(iv) Secretary: Director, Tourism Dept., govt. of Mizoram

(v) Fin. Secretary: Jt. Director, Tourism Dept., Govt. of Mizoram

(vi) Treasurer: DDO, Tourism Dept., Govt. of Mizoram.

(vii) 2 Members: Hotel & Restaurant Association of Mizoram

(viii) 2 Members: Travel Agents/ Tour Operators

The main aim and objective of the society is to assist the efforts of the Central Government and the State Government in respect of development of tourism in the State.

Meetings of the Board, Council, Committee etc. is not opened to the public but minutes of such meetings are accessible to the public.

9. A Directory of its Officers and Employees:

List of officers and staff with Telephone nos./ contact numbers are as follows :


Name                                     Designation Contact No.
1 Biakthanmawia Pautu                     Director 2334475 (O)
9436142525 (M)
2 Saitluanga Joint Director 2335677 (O)
9436141996 (M)
3 Lalhmansanga Deputy Director 2333473(O)
9612131887 (M)
4 Lalthakimi Pachuau Deputy Director
9436157014 (M)
5 T. Lalduhawma
2334474 (O)
9436159522 (M)
6 R. Lalrinchhani Tourist Officer 2333476 (O)
9856865391 (M)
7 Rachel Lalrinhlui Tourist Officer 9612167899 (M)
8 JH Zohmangaihzuala
Assistant 8974168201 (M)
9 Lalhranglawma Assistant 9862845140 (M)
10 R. Lalbiakmawia Assistant 9862387363 (M)
11 Saidingliana Sailo Inspector of Statistics 9862419677 (M)
12 F. Denghmingthangi
9436153068 (M)
13 Lalremtluangi
U.D.C 9612106488(M)
14 LalthankimiPachuau
U.D.C 9612169046 (M)
15 C. Dothanglura
8014472662 (M)
9862032073 (M)
17 Ruby Lalhriatpuii Stenographer 8974054641 (M)
18 C. Lalremtluangi Receptionist 7085847707 (M)
19 Joshua Lalrintluanga Receptionist 8974188924 (M)
Angel Zaimawii Receptionist 9615522914 (M)
21 P.C Lalnunthangi Asst. Receptionist 9862725880 (M)
22 Laltanpuii L.D.C 9862712240 (M)
23 R. Lalawmpuii L.D.C 9436360687 (M)
24 Zopari L.D.C 9862905922 (M)
25 Laldinthanga Gestetner Operator 9612964677 (M)
26 Thangliana Driver 8974284072 (M)
27 Siamhlira Driver 9612862050 (M)
28 M.S.Dawngliana Driver 9862643138 (M)
29 P.C Lalhmangaihzuala Electrician 8014536585 (M)
C. Thanzuala Group D 9436353580 (M)
31 Lalchhuanliana Group D 9862314079 (M)
32 Vanlalsanga Group D 9862373882 (M)
33 Rodinthara Group D 986231160(M)
34 SaihnuniSailo Group D 9862371493 (M)
35 Daniela Group D 8974435644(M)
36 Mohit Kumar Group D 9856722608 (M)
37 Lalthlanchhuahi Group D 8794023082 (M)


Designation                               Place of Posting                                          Contact No   
1 C. Lalchuangkimi                    
Asst. Tourist Officer                 Tourist Lodge Lunglei 9612866126
2 R. Lalhlimpuia Asst. Tourist Officer Tourist Lodge Champhai 7085207947
3 Zomuanpuii Asst. Tourist Officer Tourist Lodge Mamit 7085698168
4 C. Rolianthangi Asst. Tourist Officer Tourist Lodge Chaltlang 8731966056
5 Lalbiakfeli Asst. Tourist Officer Tourist Lodge Kolasib 9612660112
6 B. Vanlalngaihsaki Receptionist Tourist Lodge Lawngtlai 9862732626
7 C. Lalrinpuii Receptionist Tourist Lodge Serchhip 9862733398
C. Lalhlimpuii Receptionist Tourist Lodge Chaltlang 9856892131
9 Jenny Ngurthankhumi Receptionist Tourist Lodge Mamit 8259082242
10 Juliet Lalthanpuii Dazy Asst. Receptionist Tourist Lodge Lunglei 8415842900
11 Jenifer LiziChozah Asst. Receptionist Tourist Lodge Saiha 9612245136
12 P.C Liannguri Asst. Receptionist Tourist Lodge Hnahlan 8732653948
13 Agnes Lalchhingpuii Receptionist Tourist Complex, Berawtlang 9862719019
14 Ropianga Asst. Receptionist Tourist Complex, Berawtlang 9862202975
15 Lalchhuanawmi Asst. Receptionist Tourist Resort Hmuifang
16 H. Lalmuankimi Asst. Receptionist Tourist Lodge Thenzawl 9612065527
17 Janet Lalnunmawii Asst. Receptionist Tourist Lodge Chaltlang 8730831880
18 Lalrinawma Asst. Receptionist Tourist Lodge Champhai 9862857305
19 C. Lalhruaizeli Asst. Receptionist Tourist Complex Berawtlang 9612376350
20 M.C Lalmalsawmi Asst. Receptionist Tourist Lodge Chaltlang
21 F. Mathlungi Asst. Receptionist Tourist Lodge Siaha
22 Mary Lalnunziri Asst. Receptionist Tourist Lodge Kolasib 9436192771
23 Lalliankhama Asst. Receptionist Tourist Resort Hmuifang 9862378357
24 Lianhnuna Room Attendant Tourist Lodge Kolasib 8730099473
25 J. Ruala Room Attendant Tourist Lodge Zawngling 8974844949
26 Lalthanthiangi Room Attendant Tourist Lodge Champhai 8974424215
27 Lalniliani Room Attendant Tourist Lodge Lunglei 9436371952
28 C. Lalruatkimi Room Attendant Tourist Lodge Champhai 9856459450
29 Raju Bishowkarma Room Attendant Tourist Lodge Chaltlang 9436192508
30 Lalrammawia Room Attendant Tourist Lodge Thenzawl 8974740164
31 Vanlalrema Room Attendant Tourist Lodge Lunglei 8794134015
32 Zodinliani Room Attendant Tourist Lodge West Phaileng 8014948700
33 H.C Lawmkimi Room Attendant Tourist Lodge Siaha 8425852397
34 Haubuanga Chowkider Tourist Complex Berawtlang 9436381135
35 C.Lalkhara Chowkider Tourist Lodge Sangau 8974211655
36 Kapthianga Chowkider Tourist Lodge Champhai 9612173594
37 Vanlalruala Chowkider Tourist Complex Berawtlang 9774401328
38 Zoduhi Chowkider Tourist Lodge Chaltlang 8974175155
39 S. Bialy Chowkider Tourist Lodge Siaha 9612251322
40 P.C Thangzuala Chowkider Tourist Resort Reiek
41 ML Chunga Chowkider Tourist Lodge N.Maubawk 9863436320
42 Zarzokima Chowkider Tourist Lodge Serchhip 8794013029
43 K. Zirliansanga Chowkider/ Mali Tourist Resort Zokhawthar
44 Sachin Sangma Chowkider/ Mali Tourist Lodge Chaltlang 9856730482
45 Lalnghakmawia Chowkider/ Mali Tourist Lodge N.Vanlaiphai 9856512294
46 Lalngurliana Cook Tourist Complex Berawtlang 9862755411
47 S.B. Chhetri Cook Tourist Lodge Serchhip
48 N.B. Thapa Cook Tourist Lodge Champhai 9862149692
49 Lalrinawmi Cook Tourist Lodge Chaltlang 9612528812
50 Hrangthanzuala Cook Tourist Lodge Thenzawl 9862369190
51 Lalsangzuali Cook Tourist Lodge Lengpui 9612671317
52 Lalrinawma Cook Tourist Lodge Lunglei 9436762583
53 Lalhmuakliana Mali Tourist Lodge Hnahlan 8014736818
54 Lalrinchhani Mali Tourist Lodge Kolasib 7308533787
55 Vanlalruati Peon Tourist Complex Berawtlang 9862669974

10. The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes :

Not applicable.

11. Particulars of recipients of concessions, permits or authorizations granted by it.

There are 2 (two) Tour recognized Tour Operators recognized by the Department under The Mizoram recognition of Tour Operator Rules 2011 (1st Amendment - 2016) availing 20% discount on Room Rent only in all Tourist facilities under the Management of the Department of Tourism, Government of Mizoram. The Tour Operators are :

i. Ever Green Tours & Travels

Address : Khatla, Aizawl, Mizoram

Mizoram (NE. India)

Phone : +919612080159, +918732077609, +919612790468

Email : evergreenazl@gmail.com

ii. Omega Travels

Address : Temple Square, Tuikual South, Aizawl, Mizoram

Mizoram (NE. India)

Mobile No.: +919612951288

Email : zolianachhakchhuak@gmail.com

iii. Zoram Tours

Address : Mission Veng, Sikulpuikawn, AIzawl, Mizoram

Mobile No. : +919862340123

iv. CMS Holidays

Address : Sikulpuikawn, Republic Road, Aizawl, Mizoram

Mobile No. : +918414893498/ +919436353101

12. Details in respect of the information, available to or held by it, reduced in an electronic form.

Steps will be taken regarding all office papers and recordsbeing processed for computerization. Information can be obtained from the office of Department of

Tourism, New Secretariat Complex, Khatla, Aizawl, Mizoram - 796001.

13. The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use.

Since the Department is a young Department, it has no library, except books of Department concerned. These Bookscan be utilized by the officials only during office working hours i.e from 9.00 A.M to 5.00 P.M, on all office working days. The department has made available some information reading materials like, Booklets, Leaflets, Tourist Information, etc. which are of distribution gratis.

14. The names, designations and other particulars of the Public Information Officers :

i. D.A.A

Pu Saitluanga

Joint Director

Directorate of Tourism, New Capital Complex

Government of Mizoram

Phone No.: 2335677(O)

Mobile : 9436141996 (M)

ii. S.P.I.O

Pu Lalhmansanga

Deputy Director

Directorate of Tourism, New Capital Complex

Government of Mizoram.

Phone No:2333473(O)


email: lhsanga1980@gmail.com

iii. S.A.P.I.O

R. Lalrinchhani

Tourist Officer

Directorate of Tourism, New Capital Complex

Government of Mizoram

Phone No.:2333476(O)

Mobile :9856835391(M)

15. Such other information as may be prescribed.


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Department of Tourism, Goverment of Mizoram, Mizoram New Capital Complex (MINECO), Khatla, Aizawl, Mizoram, India - 796001
Phone : 0389-2333475, Fax : 0389-2335465, Email : mizoram.tourism@gmail.com
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